Understanding Payment Status and Schedules

Understanding your payout timeline and what to do if your payment is delayed is important for a smooth experience with Viewsbank.

Payout Schedule

All payments to members are processed on the 14th of each month, covering points redeemed before and including the 7th of the same month. Any points redeemed on or after the 8th are paid on the 14th of the following month.

Payments are made directly to the PayPal account linked to the email address you confirmed when redeeming your points. Please ensure that your PayPal email is current and accurate in your Viewsbank account settings.

What to Do If You Haven't Received Your Payment

If you have not received your payment by the 15th of the month, please follow these steps to confirm and resolve the status of your payout:

1. Check your PayPal account to verify if the payment was received or if there are any notifications or issues from PayPal side.
2. Verify that the PayPal email address you provided in your Viewsbank account matches the account you are checking.
3. Review your Viewsbank account dashboard for any messages or alerts regarding your redemption or payout.
4. If after checking you still have not received the payment, contact Viewsbank support for further assistance.

Contacting Viewsbank Support

For any inquiries or issues related to your payouts, please reach out to the Viewsbank support team. Provide your account details and redemption information to expedite the assistance process. You can contact support via the help centre at: https://consumerintelligence.zendesk.com/hc/en-gb/articles/4552002473631-What-is-Viewsbank

Viewsbank values transparency and community engagement, and our support team is here to help ensure you receive your rewards smoothly.