If you are concerned at any point: about the use of your information, or the behaviour of other members, we would encourage you first to contact us directly. We are happy to answer any and all questions that you might have to the best of our ability, and you can request that we stop using your information at any point.
If you have a complaint: about website functionality, or about another member’s behaviour (offensive comments, duplicate polls, etc) then we ask you please to take a screenshot, and copy a link to the page on which you are having trouble. This allows us to find and resolve the situation much more quickly. Especially in the instance of offensive behaviour, we will need you to provide evidence, such as a screenshot, in order to move forwards.
We would ask please that you email us, instead of calling. Viewsbank does not have an active phone operation team, and if you email us, then we are able to keep track of your concerns much more easily. It means that there is a virtual paper trail, and it reduces room for both error and miscommunication.
Use the contact form via this chat and include as much information as possible so we can assist as best we can.
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